Overview

AFRH issued a Request for Proposal (RFP) in May 2012 in search of an Electronic Health Record System which possessed a broad spectrum of functionality to support its healthcare services (skilled nursing, social services, wellness center similar to an outpatient doctor’s office that provides onsite primary and specialty medical services, dental, optometry, nutrition, mental health, assisted living, long term care, memory support, and independent living) and selected EnSoftek’s “meaningful use” certified DrCloudEHR™ Solution in February 2013.

This is a highly complex implementation effort supporting two campuses geographically dispersed (urban and rural), whose goal is to automate and create a central repository of its resident’s health information and records for all aspects of their care. As part of the initial discovery and requirements gathering effort, it became clear the two campuses while adhering to overall policy guidance from Headquarters, also have implemented that guidance differently from an administrative perspective, resulting in alternative approaches to performing the same task.  This increased the challenge to develop and deliver a new enterprise system, which required a uniform and standard approach to manage health care data by all.

Using a top-down review, we uncovered a number of business processes and an array of forms unique to the campuses, which required further review, streamlining identification of redundant data, and consolidation. Further increasing the complexity for this effort are the 325 plus individuals that were trained to utilize the new solution at the two locations.

AFRH Helps Veterans Achieve Total Wellness in Every Aspect of Retirement, Plus, a Range of Opportunities in Fitness, Recreation, Arts and Crafts, Outdoor Activities, Learning, Nutrition, Camaraderie, and Adventure.