Support
DrCloudEHR offers many ways to get the answers you need!
DrCloudEHR offers many ways to get the answers you need! Our staff is available 24/7 to assist you with DrCloudEHR solution support.
DrCloudEHR Knowledge Base Center
Simply click on the Help icon within DrCloudEHR to access an array of support options. Topics are grouped together based on a user’s EHR role for comprehensive and easy access. Featuring: How-to Videos, Monthly Release Notes with Screenshots, and access to EnSoftek’s User Community Webinars!
Submit Online Help Desk Tickets or Call to Speak with a Support Specialist 503 643 1226 x 215
Our Support Specialists are available to assist you during our standard support hours M-F 8am-5pm, customer local time. After Hours and Emergency Support – EnSoftek's Support Team monitors for after hour and emergency support requests.